Tech help when you need it most!

Free advice – no jargon, just simple support.

How we make tech support easy

We know technical difficulties can be hairpulling-ly stressful, which is why we make it as easy as possible to resolve your issues.

Talk to a real person instantly!

We come to you!

No technical talk!

What people say about us

We understand you need support you can trust – see how we stand out from the crowd in our customer service.

5.0
Based on 56 reviews
powered by Google
Diana M.
09:04 08 Jun 25
Sitec IT Ltd, technical staff & office administration, have provided swift & friendly support, from which I and my family have benefitted over many years, through the developing demands of IT!Sitec IT's support is much recommended to those seeking similar assistance.
Jo G.
11:47 07 Jun 25
Excellent customer service! Swift response time to queries & helpful, without technical jargon, with the smallest issues. Highly recommended
Response from the owner 18:09 15 Oct 23
Thank you Jo, we are always happy to help even if you think it might be a silly question. Remember there are NO silly questions, only answers to something you might not know.
Louise J.
09:19 15 May 25
Ryan was very understanding and you couldn't tell that this hos first solo callout.Sitec are a very good company and Simon and his team are very considerate and knowledgeable.
Billy L.
10:22 14 May 25
I had an issue with my PC recently where it had slowed right down and was often ‘hanging’, making working on it more and more frustrating. I reached out to Simon Isherwood from SITEC, and he accessed my computer remotely and gave it a full 'MOT', and now it’s running like new — it’s absolutely, brilliant! 🙌The most amazing thing was it took less than an hour and it was all sorted. Thank You very much Simon. If you have any IT issues, I can highly recommend Simon Isherwood of 𝐒𝐢𝐭𝐞𝐜 𝐈𝐓 he’s professional, efficient, and offers excellent value.
Graham S.
12:34 13 May 25
Great service and very understanding team, patient and generous.
Katie M.
08:29 06 May 25
fast efficeint and 100% reliable service! Cannot recommend highly enough.
Kevin F.
06:48 30 Apr 25
Always available and always helpful
Response from the owner 21:04 05 May 25
Thank you Kevin. Always very happy to help wherever we can
Alan H.
13:34 28 Apr 25
Always excellent Service
Response from the owner 21:06 05 May 25
Thank you Alan. I am glad you are happy with our service.
Nicky R.
16:40 25 Apr 25
I just wanted to make a point in saying how helpful, kind and super-efficient your new support guy, Ryan, has been with us this week! He has been a life-saver after a very tricky time with our PCs and nothing was too much trouble for him in sorting everything out for us and getting us back up and running. Special mention also goes to Max for all his kind help, as usual.
Response from the owner 21:07 05 May 25
Nicky, I’m so very pleased you are really happy with Ryan. I will be sure to pass on your thanks
John A.
12:28 25 Mar 25
Thank you for the helpful and efficient service from Sitec IT Ltd.My photographs have been transferred from my Smart phone to my computer.My Apple MacBook has been fully repaired, the old worn out batteries removed and it is now working normally.A fully reliable service indeed.
Response from the owner 15:59 18 Apr 25
John, it’s always nice to make sure we are getting the best from our computers, and I’m glad you are happy with our service.

How can we help?

It’s usually the first thing we’ll ask on the phone, but if you’re still curious whether we can sort out your issue, then see our non-extensive list of services below.

Apple

Microsoft

Hardware

Software

Wi-Fi set up

Education & Training

Anti Virus

Spam

Landline & Mobile

Cabling

Backups

Data recovery

Printing

Do you have an issue not on the list? Find out if we can help by calling, or sending us an email.

Worried about a scam? View our guide on scam protection by clicking here.

Pricing

Just like our communication, we like to keep our pricing options simple:

£90 inc. VAT per hour of support*

*Minimum 30 minutes support.
**Consultation & advice are free!

Hardware and Software are priced separately, but we will always try and find you the best deal for you from our trusted suppliers.

Our trusted partners

We partner with accredited organisations to provide you with industry leading IT services.