Tech help when you need it most!

Free advice – no jargon, just simple support.

How we make tech support easy

We know technical difficulties can be hairpulling-ly stressful, which is why we make it as easy as possible to resolve your issues.

Talk to a real person instantly!

We come to you!

No technical talk!

What people say about us

We understand you need support you can trust – see how we stand out from the crowd in our customer service.

Sitec IT Ltd place picture
5.0
Based on 92 reviews
Sarah P. profile picture
Sarah P.
7 months ago
Can't recommend Simon and his team highly enough. Simon had the patience of a Saint whilst dealing with three computers all with problems. Really knows his computers; friendly; efficient and excellent customer care.
Sheila L. profile picture
Sheila L.
7 months ago
I had messages from Malaware which I did not understand. Max remotely looked through the messages and hekped me reach free support from them instead of having to buy more protection. This only took nearly half an hour. It was a great relief for me as I am elderly and not confident with IT.
Risa G. profile picture
Risa G.
8 months ago
I learned about Sitec at a talk organised in Cranleigh and then wass so impressed thay we booked to have our PC upgraded to Windows 11. The work was explained to me and carried out in a very friendly and professional manner. A problem I ran into a few days after I collected it (I could not access my Video on Zoom) was seen to and it is reassuring to know I can contact a reliable local firm . I would highly recommend them.
Sue F. profile picture
Sue F.
8 months ago
I needed help with upgrading from Windows 10 to Windows 11. My laptop also needed a "spring clean". Simon provided help promptly and efficiently, both in-person and via remote access. I am very happy to recommend him.
Jinny N. profile picture
Jinny N.
8 months ago
Very helpful solution focused customer service plus software installation at home at less than a quarter of the cost of a replacement laptop. No hesitation in returning to and recommending Sitec.
Diana F. profile picture
Diana F.
9 months ago
I was referred by a friend. Have been very grateful for the advice on purchasing a new laptop and the subsequent transfer of data from old to new. The expertise provided by Sitec has made what might have been a stressful process, very straightforward. Thank you.
Diana M. profile picture
Diana M.
1 year ago
Sitec IT Ltd, technical staff & office administration, have provided swift & friendly support, from which I and my family have benefitted over many years, through the developing demands of IT!
Sitec IT's support is much recommended to those seeking similar assistance.
Jo G. profile picture
Jo G.
1 year ago
Excellent customer service! Swift response time to queries & helpful, without technical jargon, with the smallest issues. Highly recommended
Louise J. profile picture
Louise J.
1 year ago
Ryan was very understanding and you couldn't tell that this hos first solo callout.
Sitec are a very good company and Simon and his team are very considerate and knowledgeable.
Billy L. profile picture
Billy L.
1 year ago
I had an issue with my PC recently where it had slowed right down and was often ‘hanging’, making working on it more and more frustrating. I reached out to Simon Isherwood from SITEC, and he accessed my computer remotely and gave it a full 'MOT', and now it’s running like new — it’s absolutely, brilliant! 🙌

The most amazing thing was it took less than an hour and it was all sorted. Thank You very much Simon. If you have any IT issues, I can highly recommend Simon Isherwood of 𝐒𝐢𝐭𝐞𝐜 𝐈𝐓 he’s professional, efficient, and offers excellent value.
Graham S. profile picture
Graham S.
1 year ago
Great service and very understanding team, patient and generous.
Katie M. profile picture
Katie M.
1 year ago
fast efficeint and 100% reliable service! Cannot recommend highly enough.
Kevin F. profile picture
Kevin F.
1 year ago
Always available and always helpful
Alan H. profile picture
Alan H.
1 year ago
Always excellent Service
Nicky R. profile picture
Nicky R.
1 year ago
I just wanted to make a point in saying how helpful, kind and super-efficient your new support guy, Ryan, has been with us this week! He has been a life-saver after a very tricky time with our PCs and nothing was too much trouble for him in sorting everything out for us and getting us back up and running. Special mention also goes to Max for all his kind help, as usual.
John A. profile picture
John A.
1 year ago
Thank you for the helpful and efficient service from Sitec IT Ltd.
My photographs have been transferred from my Smart phone to my computer.
My Apple MacBook has been fully repaired, the old worn out batteries removed and it is now working normally.
A fully reliable service indeed.

How can we help?

It’s usually the first thing we’ll ask on the phone, but if you’re still curious whether we can sort out your issue, then see our non-extensive list of services below.

Apple

Microsoft

Hardware

Software

Wi-Fi set up

Education & Training

Anti Virus

Spam

Landline & Mobile

Cabling

Backups

Data recovery

Printing

Do you have an issue not on the list? Find out if we can help by calling, or sending us an email.

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Pricing

Just like our communication, we like to keep our pricing options simple:

£90 inc. VAT per hour of support*

*Minimum 30 minutes support.
**Consultation & advice are free!

Hardware and Software are priced separately, but we will always try and find you the best deal for you from our trusted suppliers.

Our trusted partners

We partner with accredited organisations to provide you with industry leading IT services.