Can't recommend Simon and his team highly enough. Simon had the patience of a Saint whilst dealing with three computers all with problems. Really knows his computers; friendly; efficient and excellent customer care.
I had messages from Malaware which I did not understand. Max remotely looked through the messages and hekped me reach free support from them instead of having to buy more protection. This only took nearly half an hour. It was a great relief for me as I am elderly and not confident with IT.
I learned about Sitec at a talk organised in Cranleigh and then wass so impressed thay we booked to have our PC upgraded to Windows 11. The work was explained to me and carried out in a very friendly and professional manner. A problem I ran into a few days after I collected it (I could not access my Video on Zoom) was seen to and it is reassuring to know I can contact a reliable local firm . I would highly recommend them.
I needed help with upgrading from Windows 10 to Windows 11. My laptop also needed a "spring clean". Simon provided help promptly and efficiently, both in-person and via remote access. I am very happy to recommend him.
Very helpful solution focused customer service plus software installation at home at less than a quarter of the cost of a replacement laptop. No hesitation in returning to and recommending Sitec.
I was referred by a friend. Have been very grateful for the advice on purchasing a new laptop and the subsequent transfer of data from old to new. The expertise provided by Sitec has made what might have been a stressful process, very straightforward. Thank you.
Sitec IT Ltd, technical staff & office administration, have provided swift & friendly support, from which I and my family have benefitted over many years, through the developing demands of IT! Sitec IT's support is much recommended to those seeking similar assistance.
Excellent customer service! Swift response time to queries & helpful, without technical jargon, with the smallest issues. Highly recommended
Response from the owner 18:09 15 Oct 23
Thank you Jo, we are always happy to help even if you think it might be a silly question. Remember there are NO silly questions, only answers to something you might not know.
Ryan was very understanding and you couldn't tell that this hos first solo callout. Sitec are a very good company and Simon and his team are very considerate and knowledgeable.
I had an issue with my PC recently where it had slowed right down and was often ‘hanging’, making working on it more and more frustrating. I reached out to Simon Isherwood from SITEC, and he accessed my computer remotely and gave it a full 'MOT', and now it’s running like new — it’s absolutely, brilliant! 🙌
The most amazing thing was it took less than an hour and it was all sorted. Thank You very much Simon. If you have any IT issues, I can highly recommend Simon Isherwood of 𝐒𝐢𝐭𝐞𝐜 𝐈𝐓 he’s professional, efficient, and offers excellent value.
I just wanted to make a point in saying how helpful, kind and super-efficient your new support guy, Ryan, has been with us this week! He has been a life-saver after a very tricky time with our PCs and nothing was too much trouble for him in sorting everything out for us and getting us back up and running. Special mention also goes to Max for all his kind help, as usual.
Response from the owner 21:07 05 May 25
Nicky, I’m so very pleased you are really happy with Ryan. I will be sure to pass on your thanks
Thank you for the helpful and efficient service from Sitec IT Ltd. My photographs have been transferred from my Smart phone to my computer. My Apple MacBook has been fully repaired, the old worn out batteries removed and it is now working normally. A fully reliable service indeed.
Response from the owner 15:59 18 Apr 25
John, it’s always nice to make sure we are getting the best from our computers, and I’m glad you are happy with our service.
How can we help?
It’s usually the first thing we’ll ask on the phone, but if you’re still curious whether we can sort out your issue, then see our non-extensive list of services below.
Apple
Microsoft
Hardware
Software
Wi-Fi set up
Education & Training
Anti Virus
Spam
Landline & Mobile
Cabling
Backups
Data recovery
Printing
Do you have an issue not on the list? Find out if we can help by calling, or sending us an email.
