We’ve been helping small to medium sized businesses in Surrey, Sussex, Hampshire, and beyond for over 20 years, to troubleshoot, support, and de-stress their tech.
Our focus is always on getting your systems working how you want them to, saving you time and money in the process.
We’re here to get your technology running as efficiently as possible.
Efficiency Gains
Cost Saving
Scalability
System Integrations
And above all, we provide comfort and ease to your technical life.
Case Studies
When it comes to tech we’ve done it all. See below some of the work that we’ve carried out over the last 20 years.
Server Migration - Sharepoint
As cloud technology becomes increasingly mainstream, many businesses are moving away from on-premises hardware in favor of cloud-based storage solutions. We have successfully supported several of our larger clients through this transition, migrating their data from aging file servers to the cloud.
This move has enabled our clients to access corporate files securely from any location, while allowing us—as their IT support team—to implement robust, off-site backup solutions. This significantly reduces the risk of data loss due to local incidents such as fire or flood.
The migration process was carefully phased over several days to ensure uninterrupted access and zero data loss. Thanks to meticulous planning and execution, the projects have been completed smoothly with no downtime whatsoever for the clients.
Installation of new PC's
Upgrading outdated hardware can enhance performance, reduce costs, and ensure your business benefits from the latest security and productivity features.
One of our clients recently wanted to upgrade five laptops to meet new performance requirements. We provided tailored advice on the most suitable devices, handled the ordering process, and carried out the full setup using their Microsoft accounts.
We ensured all essential files were transferred, email and security settings were configured, and the transition from old to new devices was seamless. Post-upgrade, we remained available to answer any questions and ensure everything was running smoothly. The result was a more efficient and secure working environment for the client.
Security essentials compliance
With growing demands from insurers and corporate governance bodies, maintaining secure and robust systems is more important than ever.
We help businesses ensure their IT infrastructure complies with current industry standards, keeping all systems up to date and secure. In addition to setup and compliance checks, we provide ongoing monitoring to maintain system health, optimise performance, and proactively detect and resolve potential issues before they impact your operations.
Curious if we can take on your IT projects? Give us a call or an email to find out how we can support your business.
We understand you need people you can trust to deliver an outstanding service. Don’t take it from us, see what businesses say about the work we carry out.
When I recently faced an issue with undeliverable emails, the Sitec team were fantastic. They responded immediately and nothing was too much trouble. The issue was resolved within a few hours allowing my business to get back up and running. I would highly recommend contacting Sitec for any IT issues.
Edward Cartledge
MaxAd Recruitment
I recently needed to resolve IT issues in moving into a new office with poor internet connection and also needed to configure laptop to work correctly with an external monitor. Simon was able to resolve all the problems quickly, efficiently and also provided a very competitive quotation for ongoing IT support for my company. I have no hesitation in recommending Sitec IT Ltd henceforward.
Martin Gill
Gilbro Business Growth
Google Review
Simon and the team are absolutely fantastic.
Sitec has provided IT support for GASP Motor Project for over 5 years and the service remains as high as ever. No problem is either too big or too small, calls and emails are responded to in a very timely manner, and everyone is incredibly friendly.
I highly recommend Sitec.
Alexandra Thompson
CEO - Gasp Motor Project
We have many moving parts and Simon has been on top of it all, throughout Cyber essentials, new hardware for multiple staff and even an office move thrown in for good measure. Nothing has been too much for these guys and I highly recommend their services. Always available on the end of the phone or in person, and they are very good problem solvers, something which is essential in IT.
Matthew Parker – DipPFS
Financial Planner - Circle Wealth Partners
Whatever the issue, Simon and the team have the answer and move at breakneck speed to find a solution. Recently, we needed a computer for a new starter – within hours of mentioning it, Simon had sourced the equipment and arranged delivery.
Customer service is clearly of paramount importance to Sitec IT and I cannot thank them enough for their work. I would not hesitate in using Sitec for any IT solution you may need.
Ryan Ford - Director - LDF Flooring Limited
Our Service Level Agreements
We offer SLA’s for businesses that need reliability. We work with you to customise our SLA’s to your set up, giving you peace of mind. See some of our standard offerings below.
Service Offering
Included in standard Premium support package
Unlimited Support calls/incidents per month*
✔
2 hour response times
✔
All installation services
✔
Onsite visit**
✔
Application deployment
✔
ISP Management
✔
Hardware break/fix support***
✔
Procurement advice and research
✔
Domain/website management
Backups for servers & workstations
*With each incident taking no longer than 8 hours. **If remote access cannot resolve an issue. ***Parts are chargeable items at the standard market value.
